Evaluation of a role-based approach for customizing a complex development environment
CHI '08: Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, page 1267--1270. New York, NY, USA, ACM, (2008)DOI: 10.1145/1357054.1357251
Abstract
Coarse-grained approaches to customization allow the user to enable or disable groups of features at once, rather than individual features. While this may reduce the complexity of customization and encourage more users to customize, the research challenges of designing such approaches have not been fully explored. To address this limitation, we conducted an interview study with 14 professional software developers who use an integrated development environment that provides a role-based, coarse-grained approach to customization. We identify challenges of designing coarse-grained customization models, including issues of functionality partitioning, presentation, and individual differences. These findings highlight potentially critical design choices, and provide direction for future work.
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