%0 Journal Article %1 Radford2006a %A Radford, Marie L %D 2006 %J Journal of the American Society for Information Science and Technology %K Referencia Referencia_digital Servicios_digitales %N 8 %P 1046--1059 %T Encountering virtual users: a qualitative investigation of interpersonal communication in chat reference %U http://www.interscience.wiley.com %V 57 %Z AV - School of Communication, Information and Library Studies, Rutgers, The State University of New Jersey, 4 Huntington Street, New Brunswick, NJ 08901-1071, USA; mailto:mradford@scils.rutgers.edu

@article{Radford2006a, added-at = {2015-05-04T22:06:34.000+0200}, annote = {AV - School of Communication, Information and Library Studies, Rutgers, The State University of New Jersey, 4 Huntington Street, New Brunswick, NJ 08901-1071, USA; [mailto:mradford@scils.rutgers.edu]}, author = {Radford, Marie L}, biburl = {https://www.bibsonomy.org/bibtex/2a2a07cf048c0201ba4beab2b287fdd58/merlo}, interhash = {276a3bbaaccfc2b62704d96d1c067631}, intrahash = {a2a07cf048c0201ba4beab2b287fdd58}, issn = {1532-2882}, journal = {Journal of the American Society for Information Science and Technology}, keywords = {Referencia Referencia_digital Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 8, pages = {1046--1059}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Encountering virtual users: a qualitative investigation of interpersonal communication in chat reference}}, url = {http://www.interscience.wiley.com}, volume = 57, year = 2006 }