Education Service Providers (ESPs) play a crucial
role in the digitization of education as they equip students and
teachers with reliable devices and provide high quality Internet
access at schools. This paper investigates four months worth of
continuous measurements conducted by an ESP using a largescale, passive, in-device Quality of Experience (QoE) monitoring
system deployed into a nationwide network of education-purpose
devices. These measurements cover more than 800 education
centers and about 4000 devices, used both in schools and at home.
Using this rich dataset, we present an exhaustive characterization
of the browsing behavior, and a quantification of the web and
video QoE in this educational context. Web QoE results showed a
better performance for school Wi-Fi networks compared to home
connections, suggesting that several issues may arise for ESPs
due to the increasing relevance of home-schooling caused by the
COVID-19 pandemic.
%0 Conference Paper
%1 info3-inproceedings-2021-3
%A Wehner, Nikolas
%A Seufert, Michael
%A Wieser, Viktoria
%A Casas, Pedro
%A Capdehourat, Germán
%B IFIP/IEEE International Symposium on Integrated Network Management (IM 2021)
%C Bordeaux, France (Virtual Conference)
%D 2021
%K myown ucn
%T Quality that Matters: QoE Monitoring in Education Service Provider (ESP) Networks
%X Education Service Providers (ESPs) play a crucial
role in the digitization of education as they equip students and
teachers with reliable devices and provide high quality Internet
access at schools. This paper investigates four months worth of
continuous measurements conducted by an ESP using a largescale, passive, in-device Quality of Experience (QoE) monitoring
system deployed into a nationwide network of education-purpose
devices. These measurements cover more than 800 education
centers and about 4000 devices, used both in schools and at home.
Using this rich dataset, we present an exhaustive characterization
of the browsing behavior, and a quantification of the web and
video QoE in this educational context. Web QoE results showed a
better performance for school Wi-Fi networks compared to home
connections, suggesting that several issues may arise for ESPs
due to the increasing relevance of home-schooling caused by the
COVID-19 pandemic.
@inproceedings{info3-inproceedings-2021-3,
abstract = {Education Service Providers (ESPs) play a crucial
role in the digitization of education as they equip students and
teachers with reliable devices and provide high quality Internet
access at schools. This paper investigates four months worth of
continuous measurements conducted by an ESP using a largescale, passive, in-device Quality of Experience (QoE) monitoring
system deployed into a nationwide network of education-purpose
devices. These measurements cover more than 800 education
centers and about 4000 devices, used both in schools and at home.
Using this rich dataset, we present an exhaustive characterization
of the browsing behavior, and a quantification of the web and
video QoE in this educational context. Web QoE results showed a
better performance for school Wi-Fi networks compared to home
connections, suggesting that several issues may arise for ESPs
due to the increasing relevance of home-schooling caused by the
COVID-19 pandemic.},
added-at = {2021-02-03T18:36:39.000+0100},
address = {Bordeaux, France (Virtual Conference)},
author = {Wehner, Nikolas and Seufert, Michael and Wieser, Viktoria and Casas, Pedro and Capdehourat, Germán},
biburl = {https://www.bibsonomy.org/bibtex/27a0584914cba86ba7fe74fc6902e6021/uniwue_info3},
booktitle = {IFIP/IEEE International Symposium on Integrated Network Management (IM 2021)},
interhash = {8f84400f31fd3333ed152b7b0e9303fd},
intrahash = {7a0584914cba86ba7fe74fc6902e6021},
keywords = {myown ucn},
month = {5},
timestamp = {2022-03-14T00:09:20.000+0100},
title = {Quality that Matters: QoE Monitoring in Education Service Provider (ESP) Networks},
year = 2021
}