Continuous requirements management for organisation networks: a (dis)trust-based
approach
Requirements Engineering, 8 (1):
4--22 (February 2003)DOI: 10.1007/s00766-002-0163-8
Abstract
Recently, viewpoint resolution methods which make conflicts productive
for requirements engineering have gained popularity in organisational
information systems. However, when extending such methods beyond
organisational boundaries to inter-organisational social networks,
sociological research indicates that a delicate balance of trust
in individuals, confidence in the network as a whole, and watchful
distrust becomes a key success factor. We capture these relationships
in the so-called TCD (Trust–Confidence–Distrust) approach and
demonstrate how this approach can be supported by a dynamic requirements
engineering environment that combines the structural analysis of
strategic dependencies and rationales, with the interaction between
planning, tracing, and communicative action. An example drawn from
an ongoing case study in entrepreneurship networks illustrates our
approach, complemented by a brief sketch of a prototypical implementation
of a simulation environment based on our methodology.
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