%0 Conference Paper %1 conf/imecs/KahakiY06 %A Kahaki, Mahtab %A Yareh, Fattaneh Taghi %B IMECS %D 2006 %E Ao, Sio Iong %E Lee, Jeong-A %E Castillo, Oscar %E Chaudhuri, Pranay %E Feng, David Dagan %I Newswood Limited %K dblp %P 487-492 %T The Role of Software Agents in Intelligent Multi-channel Contact Centers. %U http://dblp.uni-trier.de/db/conf/imecs/imecs2006.html#KahakiY06 %@ 988-98671-3-3

@inproceedings{conf/imecs/KahakiY06, added-at = {2006-09-25T00:00:00.000+0200}, author = {Kahaki, Mahtab and Yareh, Fattaneh Taghi}, biburl = {https://www.bibsonomy.org/bibtex/2a97cf9e1760246855226ede20adc525a/dblp}, booktitle = {IMECS}, crossref = {conf/imecs/2006}, editor = {Ao, Sio Iong and Lee, Jeong-A and Castillo, Oscar and Chaudhuri, Pranay and Feng, David Dagan}, interhash = {ccd783854f34146df1a6f2f2cabeef5a}, intrahash = {a97cf9e1760246855226ede20adc525a}, isbn = {988-98671-3-3}, keywords = {dblp}, pages = {487-492}, publisher = {Newswood Limited}, series = {Lecture Notes in Engineering and Computer Science}, timestamp = {2017-07-21T11:37:19.000+0200}, title = {The Role of Software Agents in Intelligent Multi-channel Contact Centers.}, url = {http://dblp.uni-trier.de/db/conf/imecs/imecs2006.html#KahakiY06}, year = 2006 }