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Analysis of Telecooperation in the German Automotive Industry

, , and . Proceedings of the 6th International Conference on Work with Computing Systems (Kuala Lumpur 2004), page 184–188. Kuala Lumpur, Damai Sciences, (2004)

Abstract

In times of increasing globalization and high customer demands, product development in the automotive industry is becoming more and more decentralized. Consequently, cooperation between en-terprises must be enhanced and deepened. This cannot be handled by conventional telecommunication technology alone. An increase in work efficiency and productivity can be reached by telecooperation, i.e. computer-supported teamwork. This paper compares conventional cooperation processes and tele-cooperation in the framework of an extended efficiency analysis. It could be shown that telecoopera-tion reduces both costs and time of cooperation processes and enhances the subjectively-felt quality of information and work results.

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