%0 Journal Article %1 star_layers_1999 %A Star, Susan Leigh %A Strauss, Anselm %D 1999 %J Computer Supported Cooperative Work (CSCW) %K imported %P 9-30 %R 10.1023/A:1008651105359 %T Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work %U http://dx.doi.org/10.1023/A:1008651105359 %V 8 %X No work is inherently either visible or invisible. We always “see” work through a selection of indicators: straining muscles, finished artifacts, a changed state of affairs. The indicators change with context, and that context becomes a negotiation about the relationship between visible and invisible work. With shifts in industrial practice these negotiations require longer chains of inference and representation, and may become solely abstract.

@article{star_layers_1999, abstract = {No work is inherently either visible or invisible. We always “see” work through a selection of indicators: straining muscles, finished artifacts, a changed state of affairs. The indicators change with context, and that context becomes a negotiation about the relationship between visible and invisible work. With shifts in industrial practice these negotiations require longer chains of inference and representation, and may become solely abstract.}, added-at = {2008-07-13T11:15:48.000+0200}, author = {Star, Susan Leigh and Strauss, Anselm}, biburl = {https://www.bibsonomy.org/bibtex/2cbd98423ba25b65f788b018ece82aa0a/snauth}, doi = {10.1023/A:1008651105359}, interhash = {40f943a5822a3f279aea550072fe4891}, intrahash = {cbd98423ba25b65f788b018ece82aa0a}, journal = {Computer Supported Cooperative Work (CSCW)}, keywords = {imported}, month = {March}, pages = {9-30}, timestamp = {2008-07-13T11:17:22.000+0200}, title = {Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work}, url = {http://dx.doi.org/10.1023/A:1008651105359}, volume = 8, year = 1999 }