Towards Measuring Key Performance Indicators of Semantic Business
Processes
B. Wetzstein, Z. Ma, und F. Leymann. BIS, Volume 7 von LNBIP, Seite 227-238. Innsbruck, Austria, Springer, (Mai 2008)
Zusammenfassung
Business Activity Monitoring (BAM) enables continuous, real-time performance
measurement of business processes based on key performance indicators
(KPI). The performance information is employed by business users
but prior support from IT engineers is required for setting up the
BAM solution. Semantic Business Process Management (SBPM) tries to
minimize the needed support from IT staff throughout the business
process lifecycle. In this paper we introduce a framework for BAM
as part of SBPM. We show how performance measurement related activities
can be integrated into the semantic business process lifecycle. KPIs
are modeled by business analysts exploiting semantic annotations
of business processes. KPI models are automatically transformed to
IT-level event-based models and used for real-time monitoring using
reasoning technology.
%0 Conference Paper
%1 Wetzstein.etal-2008
%A Wetzstein, Branimir
%A Ma, Zhilei
%A Leymann, Frank
%B BIS
%C Innsbruck, Austria
%D 2008
%E Abramowicz, Witold
%E Fense, Dieter
%I Springer
%K Performance_Measurement
%P 227-238
%T Towards Measuring Key Performance Indicators of Semantic Business
Processes
%U http://dx.doi.org/10.1007/978-3-540-79396-0\_20
%V 7
%X Business Activity Monitoring (BAM) enables continuous, real-time performance
measurement of business processes based on key performance indicators
(KPI). The performance information is employed by business users
but prior support from IT engineers is required for setting up the
BAM solution. Semantic Business Process Management (SBPM) tries to
minimize the needed support from IT staff throughout the business
process lifecycle. In this paper we introduce a framework for BAM
as part of SBPM. We show how performance measurement related activities
can be integrated into the semantic business process lifecycle. KPIs
are modeled by business analysts exploiting semantic annotations
of business processes. KPI models are automatically transformed to
IT-level event-based models and used for real-time monitoring using
reasoning technology.
@inproceedings{Wetzstein.etal-2008,
abstract = {Business Activity Monitoring (BAM) enables continuous, real-time performance
measurement of business processes based on key performance indicators
(KPI). The performance information is employed by business users
but prior support from IT engineers is required for setting up the
BAM solution. Semantic Business Process Management (SBPM) tries to
minimize the needed support from IT staff throughout the business
process lifecycle. In this paper we introduce a framework for BAM
as part of SBPM. We show how performance measurement related activities
can be integrated into the semantic business process lifecycle. KPIs
are modeled by business analysts exploiting semantic annotations
of business processes. KPI models are automatically transformed to
IT-level event-based models and used for real-time monitoring using
reasoning technology. },
added-at = {2008-10-21T12:47:54.000+0200},
address = {Innsbruck, Austria},
author = {Wetzstein, Branimir and Ma, Zhilei and Leymann, Frank},
biburl = {https://www.bibsonomy.org/bibtex/2d535cb09c231a696ffc1b11dabf93cf7/david.heise},
booktitle = {BIS},
comment = {p},
crossref = {Abramowicz.Fensel-2008},
editor = {Abramowicz, Witold and Fense, Dieter},
file = {Wetzstein.etal-2008.pdf:Wetzstein.etal-2008.pdf:PDF},
interhash = {f1a70e2ca4e5ca710ba40a8ed537fd61},
intrahash = {d535cb09c231a696ffc1b11dabf93cf7},
keywords = {Performance_Measurement},
month = {May 5-7},
pages = {227-238},
pdf = {Wetzstein.etal-2008.pdf},
publisher = {Springer},
series = {LNBIP},
timestamp = {2008-10-21T13:02:13.000+0200},
title = {Towards Measuring Key Performance Indicators of Semantic Business
Processes},
url = {http://dx.doi.org/10.1007/978-3-540-79396-0\_20},
volume = 7,
year = 2008
}