Conference,
The obscure world of digital assets - Design Principles for User-Centered Platforms
(2024)
Abstract
Digital assets offer considerable potential for the finance service industry and private investors. The rise of decentralized finance and fintech platforms disrupted traditional services and enabled new ways of storing, trading, and investing assets. However, the wide range of applications and platforms mainly target insiders and hinder widespread adoption. This results in the need to consider additional design considerations for digital asset management platforms that guide future platform providers in designing features tailored to the users' needs. Our research addresses this issue and investigates how a digital asset management platform should be designed. We follow the Design Science Research paradigm and propose a set of user-centered meta-requirements followed by prescriptive design principles grounded in qualitative and quantitative data. We used interview and platform data as primary data sources to formulate and evaluate our findings. The final set of meta-requirements and design principles was evaluated with a survey.
