%0 Conference Paper %1 conf/eurospi/BarafortR09 %A Barafort, Béatrix %A Rousseau, Anne %B EuroSPI %D 2009 %E O'Connor, Rory V. %E Baddoo, Nathan %E Gallego, Juan Cuadrago %E Rejas-Muslera, Ricardo J. %E Smolander, Kari %E Messnarz, Richard %I Springer %K dblp %P 69-80 %T Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework. %U http://dblp.uni-trier.de/db/conf/eurospi/eurospi2009.html#BarafortR09 %V 42 %@ 978-3-642-04132-7

@inproceedings{conf/eurospi/BarafortR09, added-at = {2017-05-21T00:00:00.000+0200}, author = {Barafort, Béatrix and Rousseau, Anne}, biburl = {https://www.bibsonomy.org/bibtex/2140fea67685fb4a25a8fbedf32464e08/dblp}, booktitle = {EuroSPI}, crossref = {conf/eurospi/2009}, editor = {O'Connor, Rory V. and Baddoo, Nathan and Gallego, Juan Cuadrago and Rejas-Muslera, Ricardo J. and Smolander, Kari and Messnarz, Richard}, ee = {https://doi.org/10.1007/978-3-642-04133-4_6}, interhash = {53c44a1f6b290465ba706438d9e78c3f}, intrahash = {140fea67685fb4a25a8fbedf32464e08}, isbn = {978-3-642-04132-7}, keywords = {dblp}, pages = {69-80}, publisher = {Springer}, series = {Communications in Computer and Information Science}, timestamp = {2018-11-03T13:01:05.000+0100}, title = {Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework.}, url = {http://dblp.uni-trier.de/db/conf/eurospi/eurospi2009.html#BarafortR09}, volume = 42, year = 2009 }