%0 Journal Article %1 chang06 %A Chang, E. %A Dillon, T. S. %D 2006 %J Systems, Man and Cybernetics, Part A, IEEE Transactions on %K empirical hci requirements %N 2 %P 356--372 %T A usability-evaluation metric based on a soft-computing approach %U http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=1597406 %V 36 %X Usability of software should measure both user preference and user performance. The notion of usability involves several dimensions. These dimensions include: system feedback, consistency, error prevention, performance/efficiency, user like/dislike, and error recovery. Each of these dimensions are characterized by fuzzy aspects and linguistic terms. This paper develops a model for each of the dimensions using fuzzy-set theory. It then uses the Takagi-Sugeno fuzzy-inference approach for developing an overall measure of usability. Results are presented for several different user interfaces.

@article{chang06, abstract = {Usability of software should measure both user preference and user performance. The notion of usability involves several dimensions. These dimensions include: system feedback, consistency, error prevention, performance/efficiency, user like/dislike, and error recovery. Each of these dimensions are characterized by fuzzy aspects and linguistic terms. This paper develops a model for each of the dimensions using fuzzy-set theory. It then uses the Takagi-Sugeno fuzzy-inference approach for developing an overall measure of usability. Results are presented for several different user interfaces.}, added-at = {2006-09-18T06:26:07.000+0200}, author = {Chang, E. and Dillon, T. S.}, biburl = {https://www.bibsonomy.org/bibtex/243d75b8f04b4608ca4662789077522d5/neilernst}, citeulike-article-id = {611026}, description = {Not previously uploaded}, interhash = {59811ea95829c9dbe2fd59f8530f7f89}, intrahash = {43d75b8f04b4608ca4662789077522d5}, journal = {Systems, Man and Cybernetics, Part A, IEEE Transactions on}, keywords = {empirical hci requirements}, number = 2, pages = {356--372}, priority = {3}, timestamp = {2006-09-18T06:26:07.000+0200}, title = {A usability-evaluation metric based on a soft-computing approach}, url = {http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=1597406}, volume = 36, year = 2006 }