Zusammenfassung
Previously, mojalal19 gave an expression for the waiting time
distribution of low priority customers in the Delayed Accumulating Priority
Queue, but with no quantification of the effect on others in system. We provide
an analytical expression for the expected waiting time of both high and low
priority customers by exploiting a conservation law for work conserving queues.
Our expression can be efficiently implemented numerically, requiring only the
truncation of sums which converge exponentially quickly. This enables us to use
common key performance indicators to demonstrate how the accumulation rate and
delay level should be chosen by health care practitioners.
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