Article,

Nobody Reads Documentation

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Communications of the ACM, 34 (7): 19--24 (July 1991)

Abstract

Adults resist explicitly addressing themselves to new learning. Rettig shows how to overcome this problem by ``minimalism'' or by taking documentation as part of the software product. ``Try changing your way of thinking - see if you can design a software product that is its own documentation". Rettig recommends a couple of books about documentation writing.

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