%0 Book %1 GVK479078947 %C San Francisco, Calif. %D 2005 %E Galbraith, Jay R. %I Jossey-Bass %K Beziehungsmanagement Customer_Relationship_Management Customer_relations Kundenmanagement Management Marketing Relationship_marketing Strategische_Planung Strategische_Unternehmensplanung Unternehmensorganisation Unternehmensplanung %T Designing the customer-centric organization %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+479078947&sourceid=fbw_bibsonomy %7 1. ed %@ 0787979198

@book{GVK479078947, added-at = {2009-08-21T12:18:06.000+0200}, address = {San Francisco, Calif.}, biburl = {https://www.bibsonomy.org/bibtex/22d0778481ecf2c6f28d37127f585bd7c/fbw_hannover}, edition = {1. ed}, editor = {Galbraith, {Jay R.}}, interhash = {67c41716b7affc7917500ad9851ea0bc}, intrahash = {2d0778481ecf2c6f28d37127f585bd7c}, isbn = {0787979198}, keywords = {Beziehungsmanagement Customer_Relationship_Management Customer_relations Kundenmanagement Management Marketing Relationship_marketing Strategische_Planung Strategische_Unternehmensplanung Unternehmensorganisation Unternehmensplanung}, pagetotal = {XVI, 184}, ppn_gvk = {479078947}, publisher = {Jossey-Bass}, subtitle = {a guide to strategy, structure, and process}, timestamp = {2009-08-21T12:18:53.000+0200}, title = {Designing the customer-centric organization}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+479078947&sourceid=fbw_bibsonomy}, year = 2005 }