Article,

Un cycle de rétention des connaissances pour combattre l'amnésie organisationnelle

, and .
Téléscope, 16 (1): 67-81 (2010)

Abstract

Most public and private organizations are currently confronted with a drain of their critical knowledge as the result of high retirement numbers among their experts. Even though organizations can rely on a multitude of means and tools to support the retention of this fund of knowledge, they continue to hesitate to use such tools, being unsure of how to optimize or integrate them into the workplace. In this article, we describe a strategic approach based on the knowledge retention cycle that can be of value for identifying both important knowledge as well as the appropriate tools to be implemented in order to preserve it.

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