Abstract
Featuring an ideal balance of managerial issues and quantitative techniques,
this introduction to operations management keeps pace with current
innovations and issues in the field. It presents the concepts clearly
and logically, showing readers how OM relates to real business. The
new edition also integrates the experiences of a real company throughout
each chapter to clearly illustrate the concepts. Readers will find
brief discussions on how the company manages areas such as inventory
and forecasting to provide a real-world perspective.
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