%0 Journal Article %1 30 %A Grant, Adam M. %D 2008 %J International Public Management Journal %K *file-import-10-10-22 %N 1 %T Employees without a Cause: The Motivational Effects of Prosocial Impact in Public Service %V 11 %X Public service employees often lack opportunities to see the prosocial impact of their jobs'Äîhow their efforts make a difference in other people's lives. Drawing on recent job design theory and research, I tested the hypothesis that the motivation of public service employees can be enhanced by connecting them to their prosocial impact. In a longitudinal quasi-experiment, a group of fundraising callers serving a public university met a fellowship student who benefited from the funds raised by the organization. A full month later, these callers increased significantly in the number of pledges and the amount of donation money that they obtained, whereas callers in a control group did not change on these measures. I discuss the implications of these results for theory, research, and practice related to work motivation in public service.

@article{30, abstract = {Public service employees often lack opportunities to see the prosocial impact of their jobs'\"{A}\^{i}how their efforts make a difference in other people's lives. Drawing on recent job design theory and research, I tested the hypothesis that the motivation of public service employees can be enhanced by connecting them to their prosocial impact. In a longitudinal quasi-experiment, a group of fundraising callers serving a public university met a fellowship student who benefited from the funds raised by the organization. A full month later, these callers increased significantly in the number of pledges and the amount of donation money that they obtained, whereas callers in a control group did not change on these measures. I discuss the implications of these results for theory, research, and practice related to work motivation in public service.}, added-at = {2010-10-22T08:07:39.000+0200}, author = {Grant, Adam M.}, biburl = {https://www.bibsonomy.org/bibtex/2aa764466d800462c2d5392f94c82a7c8/davidorosco}, citeulike-article-id = {8066905}, interhash = {81104ebeb1c65604b12cbbbe1a0ac569}, intrahash = {aa764466d800462c2d5392f94c82a7c8}, journal = {International Public Management Journal}, keywords = {*file-import-10-10-22}, number = 1, posted-at = {2010-10-22 06:40:29}, priority = {5}, timestamp = {2010-10-22T08:07:41.000+0200}, title = {Employees without a Cause: The Motivational Effects of Prosocial Impact in Public Service}, volume = 11, year = 2008 }