Zusammenfassung
While the management of innovation is the most knowledge-intensive
organizational process, its information technology support has received
only fragmented attention. The majority of systems proposed are either
aiming at augmenting individual creativity and productivity, or at
increasing the productivity of communication among the actors involved.
In this paper, building on the view of innovation as a process of
consecutive problems resolution, we present an information systems
framework that aims at integrating different actors' perspectives
and tools across different activities, by explicitly addressing the
knowledge and social dynamics of the whole process. The framework
is based on a systemic problem-knowledge representation scheme and
an evolutionary problem-resolution methodology that supports the
innovation process in its entirety, enabling the gradual ‘breeding’
of innovation concept(s). After reviewing the relevant literature,
we present the structure, functionality and use of Knowledge Breeder,
a web-based software system that implements this methodology through
a structured dialogue and a formal argumentation scheme. By means
of a use case we show how this system can support the innovation
process effectively.
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