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%0 Journal Article
%1 Pentzold_2023
%A Pentzold, Christian
%A Bischof, Andreas
%D 2023
%I SAGE Publications
%J Convergence: The International Journal of Research into New Media Technologies
%K crc1410 ö
%P 135485652311745
%R 10.1177/13548565231174588
%T Achieving agency within imperfect automation: Working customers and self-service technologies
%U https://doi.org/10.1177%2F13548565231174588
@article{Pentzold_2023,
added-at = {2023-07-01T17:27:18.000+0200},
author = {Pentzold, Christian and Bischof, Andreas},
biburl = {https://www.bibsonomy.org/bibtex/2b16e5a2172fdf74c73adc70aa3b2a09d/hybridsocieties},
doi = {10.1177/13548565231174588},
interhash = {a080db1f7e939e9301662793d2ad39e2},
intrahash = {b16e5a2172fdf74c73adc70aa3b2a09d},
journal = {Convergence: The International Journal of Research into New Media Technologies},
keywords = {crc1410 ö},
month = may,
pages = 135485652311745,
publisher = {{SAGE} Publications},
timestamp = {2023-07-01T17:27:18.000+0200},
title = {Achieving agency within imperfect automation: Working customers and self-service technologies},
url = {https://doi.org/10.1177%2F13548565231174588},
year = 2023
}