Inproceedings,
The Organisation in Ethnography --A Discussion of Ethnographic Fieldwork Programs in CSCW
9, page 239--264. Norwell, MA, USA, Kluwer Academic Publishers, (2000)
DOI: http://dx.doi.org/10.1023/A:1008793124669
Abstract
Ethnography is now one of the key approaches used within the CSCW community to specify the role of computer based systems in work practice. Yet what ethnography involves as a program of inquiries is only discussed in a piecemeal way in the literature. This paper attempts to make up for that absence by describing one fieldwork program (or programme) developed over a number of projects in which ethnography has been allied with computer systems and work practice design. The discussions will be of interest to both expert practitioners of ethnography and novices.
