Abstract
This paper outlines an autonomic approach to business process management
using goal-oriented principles and autonomous agent technology employing
the well-known BDI method. We discuss how the structure of common
business processes can be mapped onto goal-oriented models where
achievement points are represented by goals and the task structures
used to reach them are represented by plans. The flexibility afforded
by this approach implies that autonomic feedback loops are created
between the business process incarnation and its autonomous controller,
which may be extended to the multiple process case where several
controllers interact to form extended feedback relationships. We
introduce a set of technologies designed to deliver these features
in real-world applications and support the position with a case study
in the domain of Engineering Change Management.
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