PhD thesis,

A demographic study and comparison analysis of job satisfaction reported by chief housing officers employed at private and public institutions of higher education

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Ohio University, Doctoral Dissertation, (2002)

Abstract

The study examines personal demographic and work characteristics of chief housing officers. Furthermore, it investigates job satisfaction levels that exist with chief housing officers based on the type of institution and gender. Since there is limited information on this topic, this study attempts to gather current data that accurately portrays chief housing officers. The questionnaire consisted of demographic and work characteristic questions, which undergone pilot review through retired chief housing officers. Also, the Job Descriptive Index (JDI) and the Job In General (JIG) were used to measure job satisfaction. Stratified random sampling identified 400 chief housing officers. Approximately two weeks after the first mailing of 400 surveys, follow-up correspondence was sent to the non-respondents requesting for them to participate in the study. The total return rate for the instrument was 78\%. There was equal representation between males and females. The mean age, which is used as the covariable in the study, was 42.28. Descriptive statistics indicate that the majority of chief housing officers are Caucasians possessing master's degrees. Higher education administration or college student personnel are the most popular terminal degrees for chief housing officers. Director of Residence Life is the most common title used in the profession even though a large disparity exists with job titles. Multivariate Analysis of Covariance (MANCOVA) and Analysis of Covariance (ANCOVA) with the dependent variables of the JDI and JIG and the independent variables of institutional type and gender, holding the effects of age as constant, are examined at the .05 level. There are significant differences between pay satisfaction and institutional type. Further analyses with housing capacity and total enrollment reveal significant differences. Larger housing capacities and higher enrollments produce greater job satisfaction for chief housing officers. Where significant differences are found, Bonferroni Post Hoc tests are conducted to locate specific differences between groups. Suggestions for further research include conducting a qualitative study examining pay satisfaction differences between private and public institutions as well as investigating differences between housing capacity and total enrollment. Also, a longitudinal study focusing on pay, promotion, as well as tenure in the job should be considered.

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