%0 Book %1 GVK328137405 %C Wiesbaden %D 2001 %E Helmke, Stefan %I Gabler %K Beziehungsmanagement Customer_Relationship_Management Deutschland Einführung Kundendienst Kundenmanagement Lieferanten-Kunden-Beziehung Marketing Organisatorischer_Wandel Theorie Unternehmen Unternehmensführung %T Effektives Customer Relationship Management %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+328137405&sourceid=fbw_bibsonomy %7 1. Aufl %@ 3409117679

@book{GVK328137405, added-at = {2009-08-21T11:32:45.000+0200}, address = {Wiesbaden}, biburl = {https://www.bibsonomy.org/bibtex/200bd8e363e794bd61e9af9a1f16fc9d0/fbw_hannover}, edition = {1. Aufl}, editor = {Helmke, {Stefan}}, interhash = {ef3f12c8c10bf99ab5f16582b1506a6c}, intrahash = {00bd8e363e794bd61e9af9a1f16fc9d0}, isbn = {3409117679}, keywords = {Beziehungsmanagement Customer_Relationship_Management Deutschland Einführung Kundendienst Kundenmanagement Lieferanten-Kunden-Beziehung Marketing Organisatorischer_Wandel Theorie Unternehmen Unternehmensführung}, pagetotal = {XII, 444}, ppn_gvk = {328137405}, publisher = {Gabler}, subtitle = {Instrumente, Einführungskonzepte, Organisation}, timestamp = {2009-08-21T11:33:21.000+0200}, title = {Effektives Customer Relationship Management}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+328137405&sourceid=fbw_bibsonomy}, year = 2001 }