%0 Conference Paper %1 conf/wirtschaftsinformatik/HrachA09 %A Hrach, Christian %A Alt, Rainer %B Wirtschaftsinformatik (2) %D 2009 %E Hansen, Hans Robert %E Karagiannis, Dimitris %E Fill, Hans-Georg %I Österreichische Computer Gesellschaft %K dblp %P 369-378 %T Anwendungspotenziale für Business Intelligence-Technologien im Call Center-Bereich. %U http://dblp.uni-trier.de/db/conf/wirtschaftsinformatik/wi2009-2.html#HrachA09 %V 247 %@ 978-3-85403-247-2

@inproceedings{conf/wirtschaftsinformatik/HrachA09, added-at = {2012-02-27T00:00:00.000+0100}, author = {Hrach, Christian and Alt, Rainer}, biburl = {https://www.bibsonomy.org/bibtex/24a39ca5cd9b61765d31c73155363efd4/dblp}, booktitle = {Wirtschaftsinformatik (2)}, crossref = {conf/wirtschaftsinformatik/2009-2}, editor = {Hansen, Hans Robert and Karagiannis, Dimitris and Fill, Hans-Georg}, ee = {http://aisel.aisnet.org/wi2009/112}, interhash = {f22b885c5a71ac64828e1fe41dd58006}, intrahash = {4a39ca5cd9b61765d31c73155363efd4}, isbn = {978-3-85403-247-2}, keywords = {dblp}, pages = {369-378}, publisher = {Österreichische Computer Gesellschaft}, series = {books@ocg.at}, timestamp = {2012-02-28T11:39:02.000+0100}, title = {Anwendungspotenziale für Business Intelligence-Technologien im Call Center-Bereich.}, url = {http://dblp.uni-trier.de/db/conf/wirtschaftsinformatik/wi2009-2.html#HrachA09}, volume = 247, year = 2009 }