%0 Book %1 GVK186501757 %B International studies in the service economy %C Dordrecht u.a. %D 1995 %E Harker, Patrick T. %I Kluwer %K Dienstleistungsqualität Dienstleistungssektor Direktinvestition Industrial_productivity Industries Internationaler_Dienstleistungsverkehr Labor_productivity Productivity_(Economics) Produktivität Service_industries Welt %N 5 %T The service productivity and quality challenge %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+186501757&sourceid=fbw_bibsonomy %@ 0792334477

@book{GVK186501757, added-at = {2009-08-21T10:31:17.000+0200}, address = {Dordrecht [u.a.]}, biburl = {https://www.bibsonomy.org/bibtex/21f98d339535cda25b45619b9e06efd18/fbw_hannover}, editor = {Harker, {Patrick T.}}, interhash = {f9c7e789e78dfc473d0ae460e59cc28d}, intrahash = {1f98d339535cda25b45619b9e06efd18}, isbn = {0792334477}, keywords = {Dienstleistungsqualität Dienstleistungssektor Direktinvestition Industrial_productivity Industries Internationaler_Dienstleistungsverkehr Labor_productivity Productivity_(Economics) Produktivität Service_industries Welt}, number = 5, pagetotal = {VI, 507}, ppn_gvk = {186501757}, publisher = {Kluwer}, series = {International studies in the service economy}, timestamp = {2009-08-21T10:31:20.000+0200}, title = {The service productivity and quality challenge}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+186501757&sourceid=fbw_bibsonomy}, year = 1995 }