%0 Journal Article %1 journals/ijinfoman/DengLWZ10 %A Deng, Zhaohua %A Lu, Yaobin %A Wei, Kwok Kee %A Zhang, Jinlong %D 2010 %J Int. J. Inf. Manag. %K dblp %N 4 %P 289-300 %T Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. %U http://dblp.uni-trier.de/db/journals/ijinfoman/ijinfoman30.html#DengLWZ10 %V 30

@article{journals/ijinfoman/DengLWZ10, added-at = {2020-02-21T00:00:00.000+0100}, author = {Deng, Zhaohua and Lu, Yaobin and Wei, Kwok Kee and Zhang, Jinlong}, biburl = {https://www.bibsonomy.org/bibtex/2a42d99fd9a690d1ad953faeebe1fbe8b/dblp}, ee = {https://doi.org/10.1016/j.ijinfomgt.2009.10.001}, interhash = {fc31ed3b5a59dc91c3892fefa54c4044}, intrahash = {a42d99fd9a690d1ad953faeebe1fbe8b}, journal = {Int. J. Inf. Manag.}, keywords = {dblp}, number = 4, pages = {289-300}, timestamp = {2020-02-22T11:45:20.000+0100}, title = {Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China.}, url = {http://dblp.uni-trier.de/db/journals/ijinfoman/ijinfoman30.html#DengLWZ10}, volume = 30, year = 2010 }