This paper presents a critical review of some of the claims made for CoPs. It will address questions such as "Are CoPs really suitable for use in a business setting?" and "Can a CoP ever be truly virtual?"
Business narrative is a set of techniques based on the collection and interpretation of stories collected from a workplace. This technique is most effective when applied to seemingly intractable problems such as culture change, trust, innovation, leadersh
Directing their discussion at a general audience, Hildreth and Kimble present 24 separately authored chapters exploring the application of the concept of "Communities of Practice" to knowledge management in business or commerce organizations.