Internationally, increasing attention is being paid to understanding patient experiences of health care. Within palliative care, the Views of Informal Carers – Evaluation of Services (VOICES) questionnaire is commonly used for this purpose. Among its objectives is to ask family members if their relatives were treated with dignity at the end of life. This is regarded as useful for understanding the quality of the health care received. To read the full article, log in using your SSOTP NHS OpenAthens details. SSSFT - You can request a copy of this article by replying to this email. Please ensure you are clear which article you are requesting.