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ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs.

, , , , and . ICIS, Association for Information Systems, (2022)

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Leveraging the Potential of Conversational Agents: Quality Criteria for the Continuous Evaluation and Improvement., , , , , , , and . HICSS, page 3444-3453. ScholarSpace, (2023)Citizen E-Participation: Bringing the "E" to Facilitated Workshops., , and . HICSS, page 1-10. ScholarSpace, (2019)(Re)Designing IT Support: How Embedded and Conversational AI Can Augment Technical Support Work., and . ICIS, Association for Information Systems, (2021)Hybrid Teamwork: Consideration of Teamwork Concepts to Reach Naturalistic Interaction between Humans and Conversational Agents., and . Wirtschaftsinformatik (Zentrale Tracks), page 83-98. GITO Verlag, (2020)Supporting the Idea Generation Process in Citizen Participation - toward an Interactive System with a Conversational Agent as Facilitator., , and . ECIS, (2019)A system for Human-AI collaboration for Online Customer Support., , , , , , and . CoRR, (2023)May the Guide Be With You: CA-facilitated Information Elicitation to Prevent Service Failure., , and . ECIS, (2023)Don't Throw It Over the Fence! Toward Effective Handover from Conversational Agents to Service Employees., , and . HCI (3), volume 13304 of Lecture Notes in Computer Science, page 531-545. Springer, (2022)Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service., , and . PACIS, page 25. (2022)Design and Evaluation of a Conversational Agent for Facilitating Idea Generation in Organizational Innovation Processes., , , and . Inf. Syst. Frontiers, 24 (3): 771-796 (2022)