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The single server semi-markov queue

. Stochastic Processes and their Applications, 22 (1): 37--50 (May 1986)

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The Queue M|G|1 with Markov Modulated Arrivals and Services., and . Math. Oper. Res., 11 (3): 465-483 (1986)The single server semi-markov queue. Stochastic Processes and their Applications, 22 (1): 37--50 (May 1986)