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Knowledge resource exchange in strategic alliances., and . IBM Syst. J., 40 (4): 908-924 (2001)My Partner is a Real Dog: Cooperation with Social Agents., , , and . CSCW, page 399-408. ACM, (1996)Managing Government Agency Collaboration through Social Networks.. Encyclopedia of Knowledge Management, IGI Global, (2011)Innovation Impacts of Using Social Bookmarking Systems., , and . MIS Q., 35 (3): 629-643 (2011)Getting new hires up to speed quickly, , and . MIT Sloan Management Review, (2005)Marketing Using Web 2.0., and . HICSS, page 281. IEEE Computer Society, (2008)