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Die Digitalisierungsstraße für die Stadt der Zukunft - Kollaborative Entwicklung eines Portals für bürger-initiierte Dienstleistungsentwicklung im Kontext einer Smart City.

, and . HMD Prax. der Wirtschaftsinformatik, 56 (1): 172-189 (2019)

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Artificial Intelligence-driven Customer Experience: Status Quo and a Framework for Future Research, and . International Conference on Wirtschaftsinformatik (WI), Duisburg/Essen, Germany, University of Duisburg-Essen, (March 2021)Crowdworking Platforms in Germany: Business Insights from a Study & Implications for Society, , and . Jahrestagung des Verbands der Hochschullehrer für Betriebswirtschaft (VHB), Frankfurt am Main, Germany, (2020)Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project, , , and . International Conference on Wirtschaftsinformatik (WI), Siegen, Germany, (2019)Leaders, Empower Your Workforce! Analyzing Leadership in Internal Crowd Work., and . Academy of Management Annual Meeting (AOM), 1, (July 2020)Linking Strategy and Operations using a Service Business Model – a hypergraph theory-based approach, , and . International Research Symposium on Advancing Service Research and Practice (QUIS), Karlstad, Sweden, (2019)Die Digitalisierungsstraße für die Stadt der Zukunft – Kollaborative Entwicklung eines Portals für bürger-initiierte Dienstleistungsentwicklung im Kontext einer Smart City, and . HMD Praxis der Wirtschaftsinformatik, (2019)Faster, Better, Happier – Internal Crowd Work as Form of Structural Empowerment for Employee Empowerment and Success, and . Die Unternehmung – Swiss Journal of Business Research and Practice, 76 (1): 28-49 (2022)Interne Crowd Work als innovative Form der Arbeitsorganisation, , and . Service today : das Magazin für Entscheider aus Service, Marketing, Logistik und Technik, 35 (1): 12-16 (2021)Hybrid Intelligence Service Support, , , , , , , and . Innovationen für datenbasierte Wertschöpfung. Mit internetbasierten Dienstleistungen die Zukunft der Wirtschaft gestalten, ISF München, München, (2023)Future Organization Report 2019, , , and . St.Gallen, Switzerland and Frankfurt, Germany, (2019)