To stay or leave?: the relationship of emotional and informational support to commitment in online health support groups
Y. Wang, R. Kraut, and J. Levine. Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work - CSCW \textquotesingle12, page 833-842. ACM Press, (2012)
DOI: 10.1145/2145204.2145329
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