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Speech and language processing over the web., and . IEEE Signal Process. Mag., 25 (3): 18-28 (2008)Role of natural language understanding in voice local search., , and . INTERSPEECH, page 1859-1862. ISCA, (2009)Intelligent virtual agents for contact center automation., , , and . IEEE Signal Process. Mag., 22 (5): 32-41 (2005)Introduction to the Special Issue on Data Mining of Speech, Audio, and Dialog., , and . IEEE Trans. Speech Audio Process., 13 (5-1): 633-634 (2005)Let's Discoh: Collecting an Annotated Open Corpuswith Dialogue Acts and Reward signals for Natural Language Helpdesks., , , , , and . SLT, page 218-221. IEEE, (2006)The AT&T spoken language understanding system., , , , , and . IEEE Trans. Speech Audio Process., 14 (1): 213-222 (2006)Mining Customer Care Dialogs for "Daily News"., , , , , , and . IEEE Trans. Speech Audio Process., 13 (5-1): 652-660 (2005)Emotion Detection in Email Customer Care., , and . Comput. Intell., 29 (3): 489-505 (2013)A Learning Approach to Discovering Web Page Semantic Structures., , and . ICDAR, page 1055-1059. IEEE Computer Society, (2005)Media Search in Mobile Devices From the Guest Editors., , , , , and . IEEE Signal Process. Mag., 28 (4): 12-13 (2011)