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Digital reference services in academic libraries

, , and . Reference and User Services Quarterly, 39 (2): 145--150 (1999)

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E-valuating E-reference: Transforming digital reference through research and evaluation., , , , and . ASIST, volume 45 of Proc. Assoc. Inf. Sci. Technol., page 1-11. Wiley, (2008)Diversity and commonality of information science education in a pluralistic world., , , , , and . ASIST, volume 46 of Proc. Assoc. Inf. Sci. Technol., page 1-4. Wiley, (2009)Digital reference services in academic libraries, , and . Reference and User Services Quarterly, 39 (2): 145--150 (1999)What is reference for?. Reference Services Review, 31 (1): 22--25 (2003)Recomendaciones para el servicio de referencia digital. Neal-Schuman, New York, (2003)Categorical relationships: chi-square. Library Hi Tech, 19 (3): 296-298 (2001)Establishing a research agenda for studies of online search behaviors., , , and . ASIST, volume 42 of Proc. Assoc. Inf. Sci. Technol., Wiley, (2005)The Thank You Study: Research on User Satisfaction with Digital Reference Services, and . Annual Digital Reference Conference, (2003)Getting your money's worth: Samuelson's general equilibrium model applied to participation in cooperative virtual reference services., , , and . ASIST, volume 40 of Proc. Assoc. Inf. Sci. Technol., page 447. Wiley, (2003)COLUMNS - On research - Why a column on research techniques?. Library Hi Tech, 17 (2): 211-216 (1999)