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Evaluation automatique de la satisfaction client à partir de conversations de type "chat" par réseaux de neurones récurrents avec mécanisme d'attention (Customer satisfaction prediction with attention-based RNNs from a chat contact center corpus).

, , , , and . CORIA-TALN-RJC (TALN 2), page 225-232. ATALA, (2018)

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How to Deal with Scarce Annotations in Answer Selection., , , , and . SIGIR, page 917-920. ACM, (2019)Robust speaker turn role labeling of TV Broadcast News shows., and . ICASSP, page 5684-5687. IEEE, (2011)Analysis of i-vector framework for speaker identification in TV-shows., and . INTERSPEECH, page 71-75. ISCA, (2014)Convergence between SVM-based and distance-based paradigms for speaker recognition., , and . INTERSPEECH, page 1389-1392. ISCA, (2008)Multi-View Approach for Speaker Turn Role Labeling in TV Broadcast News Shows., and . INTERSPEECH, page 1285-1288. ISCA, (2011)News talk-show chaptering with journalistic genres., , and . INTERSPEECH, page 1368-1372. ISCA, (2015)Segmentation et Titrage Automatique de Journaux Télévisés., , , , and . TALN, page 221-227. ATALA, (2015)Voice Biometrics Within the Family: Trust, Privacy and Personalisation., and . ICETE (Selected Papers), volume 3 of Communications in Computer and Information Science, page 93-100. (2005)Robust speech/non-speech detection using LDA applied to MFCC., , and . ICASSP, page 237-240. IEEE, (2001)Web Chat Conversations from Contact Centers: a Descriptive Study., , and . LREC, European Language Resources Association (ELRA), (2016)