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``Why Tap When You Can Talk?'': Designing Multimodal Interfaces for Mobile Devices that Are Effective, Adaptive and Satisfying to the User

, , and . Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics, chapter 3, Springer, New York, (2010)
DOI: 10.1007/978-1-4419-5951-5_3

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