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Experiments in Multimodal Information Presentation.

, , , , and . Interactive Multi-modal Question-Answering, Springer, (2011)

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Too Informal? How a Chatbot's Communication Style Affects Brand Attitude and Quality of Interaction., , and . CONVERSATIONS, volume 12604 of Lecture Notes in Computer Science, page 16-31. Springer, (2020)The online evaluation of speech synthesis using eye movements., , , , and . SSW, page 385-390. ISCA, (2007)Chatbots in the tourism industry: the effects of communication style and brand familiarity on social presence and brand attitude.. UMAP (Adjunct Publication), page 375-381. ACM, (2021)Using eye movements for online evaluation of speech synthesis., , , , and . INTERSPEECH, page 1346-1349. ISCA, (2007)A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots., , and . CONVERSATIONS, volume 13815 of Lecture Notes in Computer Science, page 118-133. Springer, (2022)Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice., and . CONVERSATIONS, volume 11970 of Lecture Notes in Computer Science, page 51-64. Springer, (2019)Experiments in Multimodal Information Presentation., , , , and . Interactive Multi-modal Question-Answering, Springer, (2011)Verbal redundancy in a procedural animation: On-screen labels improve retention but not behavioral performance., , and . Comput. Educ., (2017)