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EDMS Use in Local E-Government: An Analysis of the Path from Extent of Use to Overall Performance., , , and . Int. J. Electron. Gov. Res., 11 (2): 18-34 (2015)Understanding relationship quality in hospitality services., , and . Internet Res., 29 (3): 478-503 (2019)How to Address Endogeneity in Partial Least Squares Path Modeling., , and . AMCIS, Association for Information Systems, (2016)Web acceptance and usage model: A comparison between goal-directed and experiential web users., and . Internet Res., 15 (1): 21-48 (2005)How to Address Endogeneity in Partial Least Squares Path Modeling., , and . AMCIS, Association for Information Systems, (2016)EDMS Use in Local E-Government: Extent of Use and Overall Performance Mediated by Routinization and Infusion., , , and . AMCIS, Association for Information Systems, (2014)TQM factors and organisational results in the EFQM excellence model framework: an explanatory and predictive analysis., , , and . Ind. Manag. Data Syst., 120 (12): 2297-2317 (2020)Expressive aesthetics to ease perceived community support: Exploring personal innovativeness and routinised behaviour as moderators in Tuenti., and . Comput. Hum. Behav., 26 (6): 1445-1457 (2010)IT and relationship learning in networks as drivers of green innovation and customer capital: evidence from the automobile sector., , , and . J. Knowl. Manag., 20 (3): 444-464 (2016)A Primer on the Conditional Mediation Analysis in PLS-SEM., , , , and . Data Base, 52 (SI): 43-100 (2021)