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Technology biogarphies: field study techinques for home use product development.

, , and . CHI Extended Abstracts, page 658-659. ACM, (2002)

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Channels, conversation, cooperation and relevance: All you wanted to know about communication but were affraid to ask, and . Collaborative Computing, 1 (1): 35-60 (1994)Telemedical Consultation in Primary Care: A Case Study in CSCW Design., and . INTERACT, page 367-374. IOS Press, (1999)Refining Early Design Decision with a Black-Box Model., and . BCS HCI, page 147-158. Cambridge University Press, (1987)A Comparison of Hypertext, Scrolling and Folding as Mechanisms for Program Browsing., , and . BCS HCI, page 421-435. Cambridge University Press, (1988)New approaches to theory in HCI: How should we judge their acceptability?, , , , and . INTERACT, page 1055-1058. North-Holland, (1990)Are you looking at me? Eye contact and desktop video conferencing., and . ACM Trans. Comput. Hum. Interact., 10 (3): 221-243 (2003)A Cost-Effective Evaluation Method for Use by Designers., and . Int. J. Man Mach. Stud., 35 (6): 891-912 (1991)Claims, observations and inventions: analysing the artifact., and . ACM SIGCHI Bull., 23 (1): 52-54 (1991)What's happening: computers and fun and Seventh IFIP conference on human-computer interaction.. Interactions, 5 (5): 7-8 (1998)Critical perspectives on dependability: an older person's experience of assistive technology., , , and . Critical Computing, page 169-172. ACM, (2005)