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CBR Model for the Intelligent Management of Customer Support Centers.

, , , , , , and . IDEAL, volume 4224 of Lecture Notes in Computer Science, page 663-670. Springer, (2006)

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MDD for Virtual Organization Design., , , and . PAAMS (Special Sessions and Workshops), volume 71 of Advances in Intelligent and Soft Computing, page 9-17. Springer, (2010)Extending JaCalIVE Framework to Create Virtual Worlds by Means of an OWL Ontology., , , and . AAMAS, page 1714-1715. ACM, (2017)CBR-TM: A New Case-Based Reasoning System for Help-Desk Environments., , , , , , and . ECAI, volume 141 of Frontiers in Artificial Intelligence and Applications, page 833-834. IOS Press, (2006)Agent Capability Taxonomy for Dynamic Environments., , , and . HAIS (1), volume 7208 of Lecture Notes in Computer Science, page 37-48. Springer, (2012)Best-response planning for urban fleet coordination., , and . Neural Comput. Appl., 35 (24): 17599-17618 (August 2023)Studying the impact of negotiation environments on negotiation teams' performance., , , and . Inf. Sci., (2013)Coordinating open fleets. A taxi assignment example., , , , , , and . AI Commun., 30 (1): 37-52 (2017)An abstract architecture for virtual organizations: The THOMAS approach., , , , , and . Knowl. Inf. Syst., 29 (2): 379-403 (2011)jTRASTO: A Development Toolkit for Real-Time Multi-Agent Systems., , and . CEEMAS, volume 4696 of Lecture Notes in Computer Science, page 325-327. Springer, (2007)Incorporating temporal-bounded CBR techniques in real-time agents., , , and . Expert Syst. Appl., 38 (3): 2783-2796 (2011)