Software development teams that include engineers around the globe are adopting informal collaboration tools to overcome communication and cultural barriers and build trust and comfort among members. This article describes the benefits of such tools in fundamental, operational, and strategic terms.
C. de Souza, S. Quirk, E. Trainer, and D. Redmiles. Proceedings of the 2007 international ACM conference on Supporting group work, page 147--156. New York, NY, USA, ACM, (2007)
C. de Souza, S. Quirk, E. Trainer, and D. Redmiles. Proceedings of the 2007 international ACM conference on Supporting group work, page 147--156. New York, NY, USA, ACM, (2007)
T. Schummer, S. Lukosch, and R. Slagter. Groupware: Design, Implementation, and Use, 11th International Workshop, CRIWG 2005, Lecture Notes in Computer Sciecne 3706, page 73-88. Berlin Heidelberg, Springer-Verlag, (2005)
C. Weng, and J. Gennari. CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work, page 578-581. New York, NY, USA, ACM Press, (2004)
C. Ignat, and M. Norrie. CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work, page 447-456. New York, NY, USA, ACM Press, (2004)
D. Sun, S. Xia, C. Sun, and D. Chen. CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work, page 437-446. New York, NY, USA, ACM Press, (2004)