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Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction

, , , , , , , , и . International Conference on Design Science Research in Information Systems and Technology (DESRIST 2024), Trollhättan, Sweden, (2024)

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Li Li

Li Li

Li Li

Li Li

Li Li

 

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Dienstleistungssysteme im Smart City Kontext: Herausforderungen, Anwendungsfälle und Lösungskonzepte, , , , и . Die informatisierte Service-Ökonomie, 1, Springer Gabler, Wiesbaden, Hessen, (2018)Take the Wheel - Technology-driven Change in the Energy Sector, , , и . International Conference on Information Systems (ICIS), (2019)Dynamic Solutions in Service Systems, , и . AIS SIG SVC Pre-ICIS Workshop (Pre-ICIS), (2018)A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study, , , , и . Information Systems (IS), (2023)Design Prinzipien für Microlearning Crowdsourcing-Systeme - Konzept für audiovisuelle Mediengestaltung, , , , и . 13th International Conference on Wirtschaftsinformatik (WI), St. Gallen, Switzerland, (2017)Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach, , и . INFORMS International Conference on Service Science (ICSS), (2019)Theorizing a Service Structure - A Hypergraph-based Modeling Approach and Applications. (2022)Synthesizing Training Data with Generative Adversarial Networks: Towards the Design of a Data-Sharing Ecosystem Platform for Fraud Detection, , и . International Conference on Design Science Research in Information Systems and Technology (DESRIST), Pretoria, South Africa, (2023)German Standardization Roadmap on Artificial Intelligence, , , , , и . 2 издание, (2022)Towards designing an AI-based conversational agent for on-the-job training of customer support novices, , , , и . International Conference on Design Science Research (DESRIST), Pretoria, South Africa, (2023)