T. Norman, A. Preece, S. Chalmers, N. Jennings, M. Luck, V. Dang, T. Nguyen, V. Deora, J. Shao, W. Gray and 1 other author(s). Research and Development in Intelligent Systems: Proceedings of AI2003,
the Twentythird SGAI International Conference on Innovative Techniques
and Applications of Artificial Intelligence, (2003)Best Paper Award at AI-2003, Springer Verlag.
S. Chalmers, A. Preece, T. Norman, and P. Gray. Proceedings of the Third International Joint Conference on Autonomous
Agents and Multiagent Systems, 1, page 430--437. Columbia University, New York, (July 2004)