An Exploratory Study of Sensemaking in Collaborative Information Seeking
Y. Tao, and A. Tombros. Advances in Information Retrieval, volume 7814 of Lecture Notes in Computer Science, Springer Berlin Heidelberg, (2013)
DOI: 10.1007/978-3-642-36973-5_3
Abstract
With the ubiquity of current information retrieval systems, users move beyond individual searching to performing complex information seeking tasks together with collaborators for social, leisure or professional purposes. In this paper, we investigate the sensemaking behaviour of online searchers in terms of sensemaking strategies, sharing of information, construction of a shared representation and sharing of task progress and status. We also looked into the support provided to them by search systems in the collaborative information seeking process. We report the results of an observational user study where 24 participants, in groups of 3, completed a travel planning task. Our results show that current tools do not sufficiently support searchers in most aspects of the collaborative sensemaking process. Our findings have implications for the design of collaborative information seeking systems.
Description
An Exploratory Study of Sensemaking in Collaborative Information Seeking - Springer
%0 Book Section
%1 tao2013exploratory
%A Tao, Yihan
%A Tombros, Anastasios
%B Advances in Information Retrieval
%D 2013
%E Serdyukov, Pavel
%E Braslavski, Pavel
%E Kuznetsov, SergeiO.
%E Kamps, Jaap
%E Rüger, Stefan
%E Agichtein, Eugene
%E Segalovich, Ilya
%E Yilmaz, Emine
%I Springer Berlin Heidelberg
%K collaborative ecir13 information seeking sensemaking
%P 26-37
%R 10.1007/978-3-642-36973-5_3
%T An Exploratory Study of Sensemaking in Collaborative Information Seeking
%U http://dx.doi.org/10.1007/978-3-642-36973-5_3
%V 7814
%X With the ubiquity of current information retrieval systems, users move beyond individual searching to performing complex information seeking tasks together with collaborators for social, leisure or professional purposes. In this paper, we investigate the sensemaking behaviour of online searchers in terms of sensemaking strategies, sharing of information, construction of a shared representation and sharing of task progress and status. We also looked into the support provided to them by search systems in the collaborative information seeking process. We report the results of an observational user study where 24 participants, in groups of 3, completed a travel planning task. Our results show that current tools do not sufficiently support searchers in most aspects of the collaborative sensemaking process. Our findings have implications for the design of collaborative information seeking systems.
%@ 978-3-642-36972-8
@incollection{tao2013exploratory,
abstract = {With the ubiquity of current information retrieval systems, users move beyond individual searching to performing complex information seeking tasks together with collaborators for social, leisure or professional purposes. In this paper, we investigate the sensemaking behaviour of online searchers in terms of sensemaking strategies, sharing of information, construction of a shared representation and sharing of task progress and status. We also looked into the support provided to them by search systems in the collaborative information seeking process. We report the results of an observational user study where 24 participants, in groups of 3, completed a travel planning task. Our results show that current tools do not sufficiently support searchers in most aspects of the collaborative sensemaking process. Our findings have implications for the design of collaborative information seeking systems.},
added-at = {2013-03-25T09:33:52.000+0100},
author = {Tao, Yihan and Tombros, Anastasios},
biburl = {https://www.bibsonomy.org/bibtex/280e321aa2ca2237247eff3a92ad5f75a/thoni},
booktitle = {Advances in Information Retrieval},
description = {An Exploratory Study of Sensemaking in Collaborative Information Seeking - Springer},
doi = {10.1007/978-3-642-36973-5_3},
editor = {Serdyukov, Pavel and Braslavski, Pavel and Kuznetsov, SergeiO. and Kamps, Jaap and Rüger, Stefan and Agichtein, Eugene and Segalovich, Ilya and Yilmaz, Emine},
interhash = {47e97896b71f20b628bea4f210eae3f0},
intrahash = {80e321aa2ca2237247eff3a92ad5f75a},
isbn = {978-3-642-36972-8},
keywords = {collaborative ecir13 information seeking sensemaking},
pages = {26-37},
publisher = {Springer Berlin Heidelberg},
series = {Lecture Notes in Computer Science},
timestamp = {2016-09-06T08:23:07.000+0200},
title = {An Exploratory Study of Sensemaking in Collaborative Information Seeking},
url = {http://dx.doi.org/10.1007/978-3-642-36973-5_3},
volume = 7814,
year = 2013
}