Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems
A. Janson, E. Dickhaut, and M. Söllner. Hawaii International Conference on System Sciences (HICSS), page 4654-4663. Hawaii, USA, (January 2022)
Abstract
To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider both sources of value. Thus, in this paper, we present the theory-driven design of a method for culture-sensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.
%0 Conference Paper
%1 ls_leimeister
%A Janson, Andreas
%A Dickhaut, Ernestine
%A Söllner, Matthias
%B Hawaii International Conference on System Sciences (HICSS)
%C Hawaii, USA
%D 2022
%K Cross-Cultural_Issues_in_the_Digital_Economy Digital_Economy Global_Issues_in_the_Digital_Economy International_Issues_in_the cross-culture cultural_adaption culture itegpub mobile_learning pub_aja pub_edi pub_msö system_development
%P 4654-4663
%T Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems
%U https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_851.pdf
%X To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider both sources of value. Thus, in this paper, we present the theory-driven design of a method for culture-sensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.
%@ 978-0-9981331-5-7
@inproceedings{ls_leimeister,
abstract = {To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider both sources of value. Thus, in this paper, we present the theory-driven design of a method for culture-sensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.},
added-at = {2022-01-04T17:05:20.000+0100},
address = {Hawaii, USA},
author = {Janson, Andreas and Dickhaut, Ernestine and Söllner, Matthias},
biburl = {https://www.bibsonomy.org/bibtex/2b37b9a6b802d460834f36e510c0a4f92/ls_leimeister},
booktitle = {Hawaii International Conference on System Sciences (HICSS)},
eventdate = {04-07 jan 2022},
eventtitle = {Hawaii International Conference on System Sciences (HICSS)},
interhash = {b28bcc8c0349efecb26f85998febd0ca},
intrahash = {b37b9a6b802d460834f36e510c0a4f92},
isbn = {978-0-9981331-5-7},
keywords = {Cross-Cultural_Issues_in_the_Digital_Economy Digital_Economy Global_Issues_in_the_Digital_Economy International_Issues_in_the cross-culture cultural_adaption culture itegpub mobile_learning pub_aja pub_edi pub_msö system_development},
language = {english},
month = jan,
pages = {4654-4663},
timestamp = {2022-01-04T17:22:10.000+0100},
title = {Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems},
url = {https://pubs.wi-kassel.de/wp-content/uploads/2022/01/JML_851.pdf},
venue = {Hawaii, USA},
year = 2022
}