%0 Conference Paper %1 conf/ideal/BarberaGRPJRB06 %A Barberá, Stella Heras %A García-Pardo, Juan Ángel %A Ramos-Garijo, Rafael %A Palomares, Alberto %A Julián, Vicente %A Rebollo, Miguel %A Botti, Vicente J. %B IDEAL %D 2006 %E Corchado, Emilio %E Yin, Hujun %E Botti, Vicente J. %E Fyfe, Colin %I Springer %K dblp %P 663-670 %T CBR Model for the Intelligent Management of Customer Support Centers. %U http://dblp.uni-trier.de/db/conf/ideal/ideal2006.html#BarberaGRPJRB06 %V 4224 %@ 3-540-45485-3

@inproceedings{conf/ideal/BarberaGRPJRB06, added-at = {2017-05-26T00:00:00.000+0200}, author = {Barberá, Stella Heras and García-Pardo, Juan Ángel and Ramos-Garijo, Rafael and Palomares, Alberto and Julián, Vicente and Rebollo, Miguel and Botti, Vicente J.}, biburl = {https://www.bibsonomy.org/bibtex/2becdf599f059cc238543c68bdf50035b/dblp}, booktitle = {IDEAL}, crossref = {conf/ideal/2006}, editor = {Corchado, Emilio and Yin, Hujun and Botti, Vicente J. and Fyfe, Colin}, ee = {https://doi.org/10.1007/11875581_80}, interhash = {d8e3733f85cbb58f6afb51aba3c5cdd4}, intrahash = {becdf599f059cc238543c68bdf50035b}, isbn = {3-540-45485-3}, keywords = {dblp}, pages = {663-670}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T15:32:02.000+0200}, title = {CBR Model for the Intelligent Management of Customer Support Centers.}, url = {http://dblp.uni-trier.de/db/conf/ideal/ideal2006.html#BarberaGRPJRB06}, volume = 4224, year = 2006 }