Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit
Companies
Organization Science, 13 (3):
232-248 (2002)DOI: 10.1287/orsc.13.3.232.2771
Аннотация
This paper introduces the concept of knowledge networks to explain
why some business units are able to benefit from knowledge residing
in other parts of the company while others are not. The core premise
of this concept is that a proper understanding of effective interunit
knowledge sharing in a multiunit firm requires a joint consideration
of relatedness in knowledge content among business units and the
network of lateral interunit relations that enables task units to
access related knowledge. Results from a study of 120 new product
development projects in 41 business units of a large multiunit electronics
company showed that project teams obtained more existing knowledge
from other units and completed their projects faster to the extent
that they had short interunit network paths to units that possessed
related knowledge. In contrast, neither network connections nor extent
of related knowledge alone explained the amount of knowledge obtained
and project completion time. The results also showed a contingent
effect of having direct interunit relations in knowledge networks:
While established direct relations mitigated problems of transferring
noncodified knowledge, they were harmful when the knowledge to be
transferred was codified, because they were less needed but still
involved maintenance costs. These findings suggest that research
on knowledge transfers and synergies in multiunit firms should pursue
new perspectives that combine the concepts of network connections
and relatedness in knowledge content.
Описание
Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit
Companies -- Hansen 13 (3): 232 -- Organization Science
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