The seeming contradiction between “banner blindness” and Web users' complaints about distracting advertisements motivates a pair of experiments into the effect of banner ads on visual search. Experiment 1 measures perceived cognitive workload and search times for short words with two banners on the screen. Four kinds of banners were examined: (1) animated commercial, (2) static commercial, (3) cyan with flashing text, and (4) blank. Using NASA's Task Load Index, participants report increased workload under flashing text banners. Experiment 2 investigates search through news headlines at two levels of difficulty: exact matches and matches requiring semantic interpretation. Results show both animated and static commercial banners decrease visual search speeds. Eye tracking data reveal people rarely look directly at banners. A post hoc memory test confirms low banner recall and, surprisingly, that animated banners are more difficult to remember than static look-alikes. Results have implications for cognitive modeling and Web design.
%0 Journal Article
%1 Burke:2005:HBB:1121112.1121116
%A Burke, Moira
%A Hornof, Anthony
%A Nilsen, Erik
%A Gorman, Nicholas
%C New York, NY, USA
%D 2005
%I ACM
%J ACM Trans. Comput.-Hum. Interact.
%K advertising display om09
%P 423--445
%R 10.1145/1121112.1121116
%T High-cost banner blindness: Ads increase perceived workload, hinder visual search, and are forgotten
%U http://doi.acm.org/10.1145/1121112.1121116
%V 12
%X The seeming contradiction between “banner blindness” and Web users' complaints about distracting advertisements motivates a pair of experiments into the effect of banner ads on visual search. Experiment 1 measures perceived cognitive workload and search times for short words with two banners on the screen. Four kinds of banners were examined: (1) animated commercial, (2) static commercial, (3) cyan with flashing text, and (4) blank. Using NASA's Task Load Index, participants report increased workload under flashing text banners. Experiment 2 investigates search through news headlines at two levels of difficulty: exact matches and matches requiring semantic interpretation. Results show both animated and static commercial banners decrease visual search speeds. Eye tracking data reveal people rarely look directly at banners. A post hoc memory test confirms low banner recall and, surprisingly, that animated banners are more difficult to remember than static look-alikes. Results have implications for cognitive modeling and Web design.
@article{Burke:2005:HBB:1121112.1121116,
abstract = {The seeming contradiction between “banner blindness” and Web users' complaints about distracting advertisements motivates a pair of experiments into the effect of banner ads on visual search. Experiment 1 measures perceived cognitive workload and search times for short words with two banners on the screen. Four kinds of banners were examined: (1) animated commercial, (2) static commercial, (3) cyan with flashing text, and (4) blank. Using NASA's Task Load Index, participants report increased workload under flashing text banners. Experiment 2 investigates search through news headlines at two levels of difficulty: exact matches and matches requiring semantic interpretation. Results show both animated and static commercial banners decrease visual search speeds. Eye tracking data reveal people rarely look directly at banners. A post hoc memory test confirms low banner recall and, surprisingly, that animated banners are more difficult to remember than static look-alikes. Results have implications for cognitive modeling and Web design.},
acmid = {1121116},
added-at = {2011-10-21T19:57:32.000+0200},
address = {New York, NY, USA},
author = {Burke, Moira and Hornof, Anthony and Nilsen, Erik and Gorman, Nicholas},
biburl = {https://www.bibsonomy.org/bibtex/20299d02b080de5ce28d63976941e65a7/griesbau},
description = {High-cost banner blindness},
doi = {10.1145/1121112.1121116},
interhash = {0dc2f3fad3a94639c9342964d2861e38},
intrahash = {0299d02b080de5ce28d63976941e65a7},
issn = {1073-0516},
issue = {4},
journal = {ACM Trans. Comput.-Hum. Interact.},
keywords = {advertising display om09},
month = {December},
numpages = {23},
pages = {423--445},
publisher = {ACM},
timestamp = {2011-10-21T19:57:32.000+0200},
title = {High-cost banner blindness: Ads increase perceived workload, hinder visual search, and are forgotten},
url = {http://doi.acm.org/10.1145/1121112.1121116},
volume = 12,
year = 2005
}