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%0 Conference Paper
%1 conf/chimit/ThomasRB09
%A Thomas, Jakita Owensby
%A Rankin, Yolanda A.
%A Boyette, Neil H.
%B CHIMIT
%D 2009
%E Haber, Eben M.
%E Lutters, Wayne G.
%E Lucas, Wendy T.
%E Jain, Jhilmil
%E Hawkey, Kirstie
%I ACM
%K dblp
%T Self service technologies: eliminating pain points of traditional call centers.
%U http://dblp.uni-trier.de/db/conf/chimit/chimit2009.html#ThomasRB09
%@ 978-1-60558-572-7
@inproceedings{conf/chimit/ThomasRB09,
added-at = {2022-02-02T00:00:00.000+0100},
author = {Thomas, Jakita Owensby and Rankin, Yolanda A. and Boyette, Neil H.},
biburl = {https://www.bibsonomy.org/bibtex/2f220bc0f5c8fd27564399c4274048286/dblp},
booktitle = {CHIMIT},
crossref = {conf/chimit/2009},
editor = {Haber, Eben M. and Lutters, Wayne G. and Lucas, Wendy T. and Jain, Jhilmil and Hawkey, Kirstie},
ee = {https://doi.org/10.1145/1641587.1641596},
interhash = {2569f77e54c37fc7d0b4af3e839f4318},
intrahash = {f220bc0f5c8fd27564399c4274048286},
isbn = {978-1-60558-572-7},
keywords = {dblp},
publisher = {ACM},
timestamp = {2024-04-10T16:44:14.000+0200},
title = {Self service technologies: eliminating pain points of traditional call centers.},
url = {http://dblp.uni-trier.de/db/conf/chimit/chimit2009.html#ThomasRB09},
year = 2009
}